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Basic

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Aptech Bahrain offers a wide range of managerial workshops on human resources, sales and marketing, workplace essentials. There are also workshops designed for supervisors and managers. Browse through our list of workshops below while preparing your corporate training calendar and get in touch with us with your requirements to have customized workshops designed for you.

SALES AND MARKETING

1 Day Workshops

Introduction to Customer Relationship Management
Sales Training: Building Relationships for Success in Sales
Sales Training: Dynamite Sales Presentations
Sales Training: Overcoming Objections to Nail the Sale
Sales Training: Selling Smarter
Sales Training: Prospecting for Leads like a Pro
Sales Training: Using the Telephone as a Sales Tool

Meeting Management: The Art of Making Meetings Work
Motivating Training: Motivating Your Workforce
Business Succession Planning

SALES AND MARKETING

3 Days Workshops

Call Center Training: Sales & Customer Service Training for Call Center Agents

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CAREER DEVELOPMENT WORKSHOPS

By Aptech

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Understanding the significance of career development to everyone Aptech Bahrain offers a wide range of workshops suitable to developing your professional skills that can give a boost to your career growth.

Browse through our list of workshops below and get in touch with us to get expert guidance on your career development path.

Customer Service : Managing Customer Service 16
Work Ethics 16
Time Management 16
NLP Techniques for Quality Selling Skills 16
Team Building: Building Better Teams 8
Problem Solving & Decision Making 16
Public Speaking : Speaking Under Pressure 8

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CAREER DEVELOPMENT

1 DAY WORKSHOPS

Speakeasy: Conquering Your Fear of Speaking in Public
The Minute-Taker’s Workshop
Time Management: Get Organized for Peak Performance
Building Self Esteem and Assertive Skills
Business Etiquette: Gaining That Extra Edge
Conflict Resolution: Critical Elements of Customer Service

Project management fundamentals
Intermediate Project Management
Advance Project Management
Advance Writing Skills
Inventory Management – Nuts & Bolts
Getting your Job search started

CAREER DEVELOPMENT

2 DAY WORKSHOPS

Speakeasy: Conquering Your Fear of Speaking in Public
Communication Strategies
Business Writing Skills
Public Speaking: Presentation Survival School
Public Speaking: Speaking Under Pressure

Skills for the Administrative Assistant
Writing Reports and Proposals
Working Smarter Using Technology to your Advantage
Budgets and Managing Money
ABC’s for Surviving Others

CAREER DEVELOPMENT

3 DAY WORKSHOPS

Project Management: Training / Understanding Project Management

MICROSOFT OFFICE

By Aptech

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Knowledge of Microsoft Office is an essential skill no matter in which industry or sector you are working.

Aptech Bahrain offers Microsoft Office courses in three levels – Basic, Intermediate and Advanced. Select your course depending on the current level of competency you have in Office

MICROSOFT OFFICE 2010 / 2013 / 2016 – BASIC LEVEL

MS Word, MS Excel, MS PowerPoint & MS Outlook / MS Access

Duration: 50 hours

MICROSOFT OFFICE 2010 / 2013 / 2016 – INTERMEDIATE LEVEL

MS Word, MS Excel, MS PowerPoint & MS Outlook / MS Access

Duration: 50 hours

MICROSOFT OFFICE 2010 / 2013 / 2016 – ADVANCED LEVEL

MS Word, MS Excel, MS PowerPoint & MS Outlook / MS Access

Duration: 50 hours

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Cisco Certified Network Associate (CCNA)

By Aptech

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APTECH HARDWARE & NETWORKING CERTIFICATIONS

With a digital revolution taking over our lives hardware and networking professionals are increasingly in-demand across all sectors. Jobs in networking are projected to increase 20% in 2020.

Hardware is the backbone of IT and this infrastructure is kept running smoothly by the hardware & networking engineers/ professionals.

Certified trainers will be teaching you the latest techniques in the field of hardware and networking.

Lectures are held in classrooms equipped with state-of-art-projectors and computers so that learning happens in a visually engaging and interactive environment.

Aptech Bahrain fulfills this increasing demand through a variety of courses created by global IT brands:

Professional courses for students who wish to make a career in the IT industry
Certification courses for IT professionals to enhance their career

Aptech Bahrain offer programs that lead to global certifications in:

Routing
Switching
Networking
Security
Windows Server

Cisco Certified Network Associate (CCNA) – Routing & Switching

The new frontier of the digital world is the network. Cisco networking courses place you at the forefront of new opportunities. Learn Cisco networking courses from Aptech Bahrain a proven leader in networking education and innovation.

Cisco networking courses prepare you for digital career opportunities today. Cisco has been in the forefront of networking for over 20 years.

Prepare yourself for digital career opportunities with Cisco Certified Network Associate (CCNA) – Routing & Switching program.

In this course, content of Interconnecting Cisco Networking Devices, Part 1 (ICND1) and Interconnecting Cisco Networking Devices, Part 2 (ICND2) has been merged into a single course.

You will learn

how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats.
It also includes more in-depth topics that teach learners how to perform basic troubleshooting steps in enterprise branch office networks, preparing students for the Cisco CCNA certification.

Skills acquired on course completion:

Upon completing this course, you will have the skills and knowledge to:

Install, operate, and troubleshoot a medium-sized network, including connecting to a WAN and implementing network security
Describe the effects of new technologies such as IoE, IoT, IWAN, and SDN on network evolution

Duration: 120 Hours – 3 classes a week

Course Outline

Network Fundamentals
- Compare and contrast OSI and TCP/IP models
- Compare and contrast TCP and UDP protocols
- Describe the impact of infrastructure components in an enterprise network
- Describe the effects of cloud resources on enterprise network architecture
- Compare and contrast collapsed core and three-tier architectures
- Compare and contrast network topologies
- Select the appropriate cabling type based on implementation requirements
- Apply troubleshooting methodologies to resolve problems
- Configure, verify, and troubleshoot IPv4 addressing and subnetting
- Compare and contrast IPv4 address types
- Describe the need for private IPv4 addressing
- Identify the appropriate IPv6 addressing scheme to satisfy addressing requirements in a LAN/WAN environment
- Configure, verify, and troubleshoot IPv6 addressing
- Configure and verify IPv6 Stateless Address Auto Configuration
- Compare and contrast IPv6 address types

Routing Technologies
- Describe the routing concepts
- Interpret the components of a routing table
- Describe how a routing table is populated by different routing information sources
- Configure, verify, and troubleshoot inter-VLAN routing
- Compare and contrast static routing and dynamic routing
- Compare and contrast distance vector and link state routing protocols
- Compare and contrast interior and exterior routing protocols
- Configure, verify, and troubleshoot IPv4 and IPv6 static routing
- Configure, verify, and troubleshoot single area and multi-area OSPFv2 for IPv4 (excluding authentication, filtering, manual summarization, redistribution, stub, virtual link, and LSAs)
- Configure, verify, and troubleshoot single area and multi-area OSPFv3 for IPv6 (excluding authentication, filtering, manual summarization, redistribution, stub, virtual link, and LSAs)
- Configure, verify, and troubleshoot EIGRP for IPv4 (excluding authentication, filtering, manual summarization, redistribution, stub)
- Configure, verify, and troubleshoot EIGRP for IPv6 (excluding authentication, filtering, manual summarization, redistribution, stub)
- Configure, verify, and troubleshoot RIPv2 for IPv4 (excluding authentication, filtering, manual summarization, redistribution)
- Troubleshoot basic Layer 3 end-to-end connectivity issues

WAN Technologies
- Configure and verify PPP and MLPPP on WAN interfaces using local authentication
- Configure, verify, and troubleshoot PPPoE client-side interfaces using local authentication
- Configure, verify, and troubleshoot GRE tunnel connectivity
- Describe WAN topology options
- Describe WAN access connectivity options
- Configure and verify single-homed branch connectivity using eBGP IPv4 (limited to peering and route advertisement using Network command only)
- Describe basic QoS concepts

LAN Switching Technologies
- Describe and verify switching concepts
- Interpret Ethernet frame format
- Troubleshoot interface and cable issues (collisions, errors, duplex, speed)
- Configure, verify, and troubleshoot VLANs (normal/extended range) spanning multiple switches
- Configure, verify, and troubleshoot Interswitch connectivity
- Configure, verify, and troubleshoot STP protocols
- Configure, verify and troubleshoot STP related optional features
- Configure and verify Layer 2 protocols
- Configure, verify, and troubleshoot (Layer 2/Layer 3) EtherChannel
- Describe the benefits of switch stacking and chassis aggregation

Infrastructure Services
- Describe DNS lookup operation
- Troubleshoot client connectivity issues involving DNS
- Configure and verify DHCP on a router (excluding static reservations)
- Troubleshoot client- and router-based DHCP connectivity issues
- Configure, verify, and troubleshoot inside source NAT
- Configure and verify NTP operating in a client/server mode

Infrastructure Security
- Configure, verify, and troubleshoot port security
- Describe common access layer threat mitigation techniques
- Configure, verify, and troubleshoot IPv4 and IPv6 access list for traffic filtering
- Verify ACLs using the APIC-EM Path Trace ACL Analysis tool
- Configure, verify, and troubleshoot basic device hardening
- Describe device security using AAA with TACACS+ and RADIUS

Infrastructure Management
- Configure and verify device-monitoring protocols
- Troubleshoot network connectivity issues using ICMP echo-based IP SLA
- Configure and verify device management
- Configure and verify initial device configuration
- Perform device maintenance
- Use Cisco IOS tools to troubleshoot and resolve problems
- Describe network programmability in enterprise network architecture.

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POTENTIAL CAREERS IN THIS FIELD

Hardware Engineer

– deals with the research, design, development, analysis, testing & upgrade of computer hardware systems & components

LAN Engineer

– installs & supports the local area network for an organization, monitors LAN performance & installs software & hardware to ensure local area network security

Network Specialist

– establishes a computer network & keeps it operational, installs & maintains network systems & equipment, monitors network performance

SectionServer Specialist

– ensures day-to-day management of the server environment, server storage configuration/management, system build, file storage management & system administration

Systems Engineer

– performs a wide variety of installation, configuration & upgrading of workstations, servers and related hardware & software in a LAN, WAN & stand-alone environment

Network Engineer

– installs, maintains & supports computer communication networks within an organization or between organizations.

Network Administrator

– responsible for the maintenance of computer hardware & software systems, including maintenance & monitoring of active data network & related network equipment.

LAN Administrator

– maintains an organization’s local area network, installs LAN network components, monitors LAN performance, creates backups to ensure continuity

Helpdesk Analyst

– provides technical support to staff & customers, works with applications/systems to analyze, diagnose & resolve issues

Business Communication Skills

By Aptech

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At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and Cambridge English Language Assessment.

Business Communication Skills

Improve your business communication skills to match industry standards with this course.

Duration: 1.25 Month

You will learn

Oral & written communication in a business context
Business vocabulary
Attaining learner autonomy
Email, letters, reports writing
Negotiation skills

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Spoken English (Upper Intermediate Level)

By Aptech

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At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and Cambridge English Language Assessment.

Spoken English (Upper Intermediate Level)

Get more comfortable at work for verbal & written communications and communicate more efficiently in English.

Duration: 2 Months

You will learn

Making work-related presentations
Writing different types of formal mails
Participating & negotiating in meetings
Speaking about various aspects of work

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Requirements

Spoken English (Intermediate Level)

By Aptech

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At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and Cambridge English Language Assessment.

Spoken English (Intermediate Level)

Through a variety of interactive classroom sessions improve your fluency and pronunciation

Duration: 2 Months

You will learn

Using English to express various functions
Making formal telephonic conversations
Writing formal & informal e-mails
Participating in formal meetings
Engaging in social conversations
Reading & understanding texts on current issues & topics

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Requirements

Spoken English (Pre-Intermediate Level)

By Aptech

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At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and Cambridge English Language Assessment.

Spoken English (Pre-Intermediate Level)

Gain confidence in speaking in English by working on your accent and improving your pronunciation.

Duration: 2 Months

You will learn

Social interaction skills
Short presentation skills
Simple e-mail & response writing
Formal telephonic conversations

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Beginners English

By Aptech

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At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and Cambridge English Language Assessment.

Beginners English

Beginners English is offered for individuals who have just begun studying English as a foreign language. The goal of this course is to teach English for use in everyday contexts in the job, in school, in college, and in social settings. Learners of Beginners English have plenty of opportunity to advance their general vocabulary, foundational grammar, conversational abilities, and listening comprehension.

The course is aligned with the Common European Framework of Reference for Languages (CEFR) at A1 Level. Six credits and 60 Notional Hours are available for this course

This course has been specially designed for young learners & beginners in English.

Target Learners

Learners eligible to take this qualification are able to understand the basics of the targeted language, English.
They are able to listen to and comprehend simple everyday conversations as well as the alphabet and other language fundamentals.
Sometimes understands essential topics of conversations in casual settings, but finds it difficult to comprehend them.
They can write small connected sentences, albeit with grammatical faults, and they can answer simple questions with a good deal of assistance.
Prospective Learners are required to obtain a minimum score of 10 out of 50 on the diagnostic test.

Duration: 60 Hours

Course learning outcomes

Demonstrate ability to use elementary grammar and vocabulary skills
Demonstrate elementary reading and writing skills
Demonstrate elementary listening and speaking skills

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