Basic

SALES AND MARKETING WORKSHOPS

Aptech Bahrain offers a wide range of managerial workshops on human resources, sales and marketing, workplace essentials. There are also workshops designed for supervisors and managers. Browse through our list of workshops below while preparing your corporate training calendar and get in touch with us with your requirements to have customized workshops designed for you.

SALES AND MARKETING

1 Day Workshops

  • Introduction to Customer Relationship Management
  • Sales Training: Building Relationships for Success in Sales
  • Sales Training: Dynamite Sales Presentations
  • Sales Training: Overcoming Objections to Nail the Sale
  • Sales Training: Selling Smarter
  • Sales Training: Prospecting for Leads like a Pro
  • Sales Training: Using the Telephone as a Sales Tool
  • Meeting Management: The Art of Making Meetings Work
  • Motivating Training: Motivating Your Workforce
  • Business Succession Planning

SALES AND MARKETING

3 Days Workshops

  • Call Center Training: Sales & Customer Service Training for Call Center Agents
CAREER DEVELOPMENT WORKSHOPS

Understanding the significance of career development to everyone Aptech Bahrain offers a wide range of workshops suitable to developing your professional skills that can give a boost to your career growth.

Browse through our list of workshops below and get in touch with us to get expert guidance on your career development path.

  • Customer Service : Managing Customer Service 16
  • Work Ethics 16
  • Time Management 16
  • NLP Techniques for Quality Selling Skills 16
  • Team Building: Building Better Teams 8
  • Problem Solving & Decision Making 16
  • Public Speaking : Speaking Under Pressure 8
MICROSOFT OFFICE

Knowledge of Microsoft Office is an essential skill no matter in which industry or sector you are working.

Aptech Bahrain offers Microsoft Office courses in three levels – Basic, Intermediate and Advanced. Select your course depending on the current level of competency you have in Office

MICROSOFT OFFICE 2010 / 2013 / 2016 – BASIC LEVEL 

  • MS Word, MS Excel, MS PowerPoint & MS Outlook / MS Access

Duration: 50 hours

MICROSOFT OFFICE 2010 / 2013 / 2016 – INTERMEDIATE LEVEL         

  • MS Word, MS Excel, MS PowerPoint & MS Outlook / MS Access

Duration: 50 hours

MICROSOFT OFFICE 2010 / 2013 / 2016 – ADVANCED LEVEL

  • MS Word, MS Excel, MS PowerPoint & MS Outlook / MS Access

Duration: 50 hours

Cisco Certified Network Associate (CCNA)

CCNA (Cisco Certified Network Associate) – 120 Hours

About this course

Achieving CCNA certification is the first step in preparing for a career in IT technologies. To earn CCNA certification, a candidate should pass one exam that covers a broad range of fundamentals for IT careers, based on the latest networking technologies, software development skills, and job roles.
The new CCNA program is designed to prepare you for today’s associate-level job roles in IT technologies. CCNA now includes security and automation and programmability. The program has one certification that covers a broad range of fundamentals for IT careers, with one exam and one training course to help you prepare.
Newly retooled for the latest technologies and job roles, the CCNA training course and exam give you the foundation you need to take your career in any direction. CCNA certification covers a breadth of topics, including:

  • Network fundamentals
  • Network access
  • IP connectivity
  • IP services
  • Security fundamentals
  • Automation and programmability

Prerequisites:

There are no formal prerequisites for CCNA certification course. In order to get the best learning experience from this course, it’s important that learners have knowledge/experience of the following:

  • Basic IT skills.
  • Willingness to learn new topics in networking.
  • One or more years of experience implementing and administering Cisco solutions.
  • Knowledge of basic IP addressing.
  • A good understanding of network fundamentals.

Audience Profile:

  • Any individual who want to develop his/her skills in core networking technologies.
  • This course is intended for network engineers and their IT professionals interested in networking and Cisco products.

Learning Outcomes:

  • Understand Network fundamentals
  • Configure and manage Network access
  • Configure IP connectivity
  • Manage IP services
  • Understand Security fundamentals
  • Configure and Manage Automation and programmability

Course Outline

  • Introduction to Networking:
    • Networking Today
    • Basic Switch and End Device Configuration
    • Protocols and Models
    • Physical Layer
    • Number Systems
    • Data Link Layer
    • Ethernet Switching
    • Network Layer
    • Address Resolution
    • Basic Router Configuration
    • IPv4 Addressing
    • IPv6 Addressing
    • ICMP
    • Transport Layer
    • Application Layer
    • Network Security Fundamentals
    • Build a Small Network
  • Switching, Routing, and Wireless Essentials
    • Basic Device Configuration
    • Switching Concepts
    • VLANs
    • Inter-VLAN Routing
    • STP Concepts
    • EtherChannel
    • DHCPv4
    • SLAAC and DHCPv6
    • FHRP Concepts
    • LAN Security Concepts
    • Switch Security Configuration
    • WLAN Concepts
    • WLAN Configuration
    • Routing Concepts
    • IP Static Routing
    • Troubleshoot Static and Default Routes
  • Enterprise Networking, Security, and Automation
    • Single-Area OSPFv2 Concepts
    • Single-Area OSPFv2 Configuration
    • Network Security Concepts
    • ACL Concepts
    • ACLs for IPv4 Configuration
    • NAT for IPv4
    • WAN Concepts
    • VPN and IPsec Concepts
    • QoS Concepts
    • Network Management
    • Network Design
    • Network Troubleshooting
    • Network Virtualization
    • Network Automation

POTENTIAL CAREERS IN THIS FIELD

– deals with the research, design, development, analysis, testing & upgrade of computer hardware systems & components

– installs & supports the local area network for an organization, monitors LAN performance & installs software & hardware to ensure local area network security

– establishes a computer network & keeps it operational, installs & maintains network systems & equipment, monitors network performance

– ensures day-to-day management of the server environment, server storage configuration/management, system build, file storage management & system administration

– performs a wide variety of installation, configuration & upgrading of workstations, servers and related hardware & software in a LAN, WAN & stand-alone environment

– installs, maintains & supports computer communication networks within an organization or between organizations.

– responsible for the maintenance of computer hardware & software systems, including maintenance & monitoring of active data network & related network equipment.

– maintains an organization’s local area network, installs LAN network components,  monitors LAN performance, creates backups to ensure continuity

– provides technical support to staff & customers, works with applications/systems to analyze, diagnose & resolve issues

Business Communication Skills

At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and  Cambridge English Language Assessment.

Business Communication Skills

Improve your business communication skills to match industry standards with this course.

Duration: 1.25 Month

You will learn

  • Oral & written communication in a business context
  • Business vocabulary
  • Attaining learner autonomy
  • Email, letters, reports writing
  • Negotiation skills
Spoken English (Upper Intermediate Level)

At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and  Cambridge English Language Assessment.

Spoken English (Upper Intermediate Level)

Get more comfortable at work for verbal & written communications and communicate more efficiently in English.

Duration: 2 Months

You will learn

  • Making work-related presentations
  • Writing different types of formal mails
  • Participating & negotiating in meetings
  • Speaking about various aspects of work
Spoken English (Intermediate Level)

At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and  Cambridge English Language Assessment.

Spoken English (Intermediate Level)

Through a variety of interactive classroom sessions improve your fluency and pronunciation

Duration: 2 Months

You will learn

  • Using English to express various functions
  • Making formal telephonic conversations
  • Writing formal & informal e-mails
  • Participating in formal meetings
  • Engaging in social conversations
  • Reading & understanding texts on current issues & topics
Spoken English (Pre-Intermediate Level)

At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and  Cambridge English Language Assessment.

Spoken English (Pre-Intermediate Level)

Gain confidence in speaking in English by working on your accent and improving your pronunciation.

Duration: 2 Months

You will learn

  • Social interaction skills
  • Short presentation skills
  • Simple e-mail & response writing
  • Formal telephonic conversations
Beginners English

At Aptech Bahrain you can learn English, the global language of success, by studying specially designed courses by Middlesex University, London.

Aptech English courses are aligned with the Common European Framework of Reference for Languages: Learning, Teaching, and Assessment (CEFR) and  Cambridge English Language Assessment.

Beginners English

Beginners English is offered for individuals who have just begun studying English as a foreign language. The goal of this course is to teach English for use in everyday contexts in the job, in school, in college, and in social settings. Learners of Beginners English have plenty of opportunity to advance their general vocabulary, foundational grammar, conversational abilities, and listening comprehension.

The course is aligned with the Common European Framework of Reference for Languages (CEFR) at A1 Level. Six credits and 60 Notional Hours are available for this course

This course has been specially designed for young learners & beginners in English.

Target Learners

  • Learners eligible to take this qualification are able to understand the basics of the targeted language, English.
  • They are able to listen to and comprehend simple everyday conversations as well as the alphabet and other language fundamentals. 
  • Sometimes understands essential topics of conversations in casual settings, but finds it difficult to comprehend them.
  • They can write small connected sentences, albeit with grammatical faults, and they can answer simple questions with a good deal of assistance.
  • Prospective Learners are required to obtain a minimum score of 10 out of 50 on the diagnostic test.

Duration: 60 Hours

Course learning outcomes

  • Demonstrate ability to use elementary grammar and vocabulary skills
  • Demonstrate elementary reading and writing skills
  • Demonstrate elementary listening and speaking skills